We take every precaution to ensure you have a safe and enjoyable ride.
Free helmets in all sizes are provided with every rental. We fit the helmet to your head before you ride to ensure proper protection.
Every e-bike is inspected each morning by our certified technicians. Brakes, tires, battery, lights, and controls are all checked before each rental.
Before your first ride, our staff provides a hands-on safety briefing covering bike controls, trail etiquette, and emergency procedures.
Our support team is available during all operating hours. In case of an emergency, call our hotline and help will be dispatched immediately.
All our recommended routes are inspected for safety. We rate trails by difficulty so you can choose one that matches your comfort level.
Basic insurance is included with every rental. Full insurance, included in day passes, covers theft, damage, and third-party liability.